Help Center · Guides

Help CenterFor Your Clients › Unlocking a password- or email-protected gallery

Unlocking a password- or email-protected gallery

Some photographers protect their galleries -- here's what to do if you're asked for something before you can view one.

If you're asked for a password, your photographer gave it to you directly -- check the message or email they sent along with your gallery link.

If you're asked for your email address instead, just enter it -- there's no account or sign-up involved, it's a one-time entry so your photographer knows who's viewing.

Don't have a password and think you should? Contact us and we'll help you reach your photographer.

Still stuck?

Contact us

Already logged in? Message us from Support Chat in your dashboard.